What is used to protect previously treated hair during a relaxer retouch service?

• A. Protective cream
• B. Neutralizing shampoo
• C. Curl reform
• D. Deep conditioning

Answer: (A)

Protective cream forms a barrier to shield previously treated hair during a relaxer retouch. By applying a baseCream around the scalp and over the already relaxed portions, it prevents the relaxer from contacting those areas and overlapping onto hair that doesn’t need reprocessing. This helps avoid over-processing, reduces the risk of breakage, and minimizes scalp irritation while the new growth is being smoothed. Other options have different roles: neutralizing shampoo stops the chemical process after it’s done, deep conditioning is used after processing to nourish, and curl reform is a separate service related to changing curl pattern, not protecting hair during the application.